Yeah this is the right take, IMO.
Good on you to those of you who actually do multi-cloud backups.
Even if this was just a loss of their infrastructure, it would be catastrophic to any company without good infrastructure as code practices.
Not to mention the downtime.
This sure as shit doesn’t look “customer obsessed”.
That might be true but there’s OpenJDK so they still don’t have that as much of an excuse