I want to delete my Disney plus account but their app and website force some ad for their latest subscription deal. My account settings are not accessible anywhere. When I am logged in and refresh the page, I can briefly see my avatar in the top right corner before the ad comes up. According to Disney’s instructions, I need to use that to access my account configuration and delete it.
Is this a denial of my right to erasure granted by the GDPR? Should I report this to some authority? If yes, who is that authority?
I signed up for a bundle and ESPN told me Disney had to cancel it and Disney says ESPN had to cancel it. Eventually they cancelled it out of courtesy. Definitely not making that mistake again.